Currently implemented features and roadmap
With SoundWrite, unlock the full potential of your sales calls. Our platform seamlessly transforms your audio records into rich, searchable text, coupled with sentiment analysis to gauge the tone of every conversation. By summarizing key points, your team can quickly capture the essence of customer interactions, making every call a stepping stone to success.
Say goodbye to manual transcriptions. SoundWrite provides fast, accurate text conversion of your call records, making it easy to search, review, and archive all conversations.
Move beyond mere words with advanced analytics that dissect each call's sentiment, engagement level, and outcome. SoundWrite turns data into actionable insights, helping you refine your communication strategies and enhance customer satisfaction.
With the built-in AI assistant, get the support you need, when you need it. From analyzing call patterns to answering specific queries about your transcriptions, SoundWrite's AI is like having an expert analyst on call.
Quickly find the call information you need with advanced search capabilities. Whether you're looking for a specific word, phrase, or sentiment, SoundWrite makes retrieval effortless.
Leverage our sound-to-text conversion to rapidly transcribe sales calls, meetings, and customer interactions. Save hours of manual review and easily archive conversations for compliance and training.
Summarize key points from lengthy discussions with our intelligent summarization feature. Quickly grasp the essentials and share concise reports with your team, enabling fast and effective strategy adjustments.
Embark on a journey towards enhanced communication with SoundWrite’s upcoming features.
Implement benchmarks for call quality using sentiment analysis, engagement levels, and language positivity, complete with comprehensive reports for performance evaluation.
Aggregate data from various channels including email and chat, making it all accessible and searchable via vector search technology.
Effortlessly convert appointments and follow-up calls from conversations directly into your calendar.
For follow-up calls, display a summary of previous interactions, including contact history and discussed topics, as bullet points.
Utilize NLP to cluster calls by topics, uncovering prevalent customer issues or interests to inform business strategies.
Monitor and analyze keyword frequency and context over time to detect customer interest trends and optimize communication.
Leverage conversation analysis to suggest the best times for meetings and automate scheduling, considering client availability.
Stay within industry communication standards with monitoring tools that alert you to potential compliance issues.
Evaluate client relationship strength through algorithmic analysis of call sentiment and engagement, identifying opportunities to strengthen connections.
Drive excellence with competitive challenges based on quality metrics, encouraging continual team improvement.
Enhance communication clarity and professionalism by identifying and minimizing unnecessary filler and parasite words in speech.